Load & Go Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data.
1. Information We Collect
We may collect the following information when you use our website or contact us:
- Name
- Email address
- Phone number
- Company name
- Collection and delivery addresses
- Any information submitted via our contact or quote forms
2. How We Use Your Information
We use your information to:
- Provide courier and delivery services
- Respond to enquiries and provide quotes
- Arrange collections and deliveries
- Communicate with you regarding your booking
We do not use your data for unrelated marketing and we do not sell your data.
3. Legal Basis
We process your data because:
- It is necessary to provide our services
- It is required to fulfil a contract
- It is in our legitimate business interests
4. Sharing Your Information
We may share your data with:
- Drivers or subcontractors
- Delivery partners where required
- IT and service providers
All data sharing is limited to what is necessary to complete the service.
5. Data Storage
Your data is stored securely and only kept for as long as necessary to provide our services or meet legal obligations.
6. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
7. Contact Us
If you have any questions about this policy or your data: